SOFTWARE NOT WORKING
 USERS CHECK LIST

 

1

We have sold more than 10,000 Softwares worldwide.
There is no problem with our Softwares.
  
2 The problem lies with your computer's Hardware & Window configuration.
 
3 We suggest that you Check with your computer Engineer.
 
4 If you are Using Window Vista or W 7, or 64 Bit Chip refer the following Link :
http://www.supercivilcd.com/win7.html 
 
5 In case of Runtime Error, Run dotnetfx.exe and vbrun6.exe Softwares. 
Re-start after installation.
These Softwares are included with the CD / Web Site.
6 Java script shall be on.
 
7 MS Office shall be installed / available on the Users Computer.
  
8 Do not write Password with hand, Copy and Paste the password.
There shall not be any space before or after the password.
Password is case sensitive and is 16 characters long, else error 16 will be generated.
 
8 If the problem persists Call your computer Engineer and Format and Re-install / Upgrade Windows with latest Service Pack (SP).
  
9 Re-install our software after formatting your computer. If problem still persists change the window OS to Window 7.
  
10 Some times an important window system file is deleted or does not exits on the users computer or it requires an upgrade, under such situation a user can take 
the help of form internet by just typing the error in Goggle search engine and get the solution.
  
11 Our Softwares works only from Window based PC and not from Server/ LAN.
 
12 For Windows XP, atleast (SP2) Service Pack 2 or higher version shall be 
installed on user's computer.
 
Once the Password is given it means our software is correctly installed in your computer & your License is activated.
 
Change of User code means expiry of License. New License shall be purchased.
 
Check your Computers hardware & upgrade your computer's hardware as
mentioned on the 1st page of our web sites & as follows.
http://www.supercivilcd.com
 
1. 1 GB RAM Minimum. 2 GB Optimum.

2. 80 GB Hard Disk.

3. Window XP / Vista / W 7 :  Latest Service Packs (SP).

4. Pentium Processors 4 +.